Shipping in India• We deliver to almost every part of India (subject to service availability from our courier partners).• Orders above ₹999 are eligible for FREE shipping. Orders below ₹999 will incur standard shipping charges.• We now offer Cash on Delivery (COD).Estimated Delivery TimeWe strive to process and dispatch your orders as quickly as possible.• Orders are usually processed within 1 -2 business days.• Business days are Monday to Friday.• Dispatch takes approximately 2–6 working days.• After dispatch, delivery typically takes 1–7 working days depending on your location.Please note that delivery timelines may be affected due to bad weather, flight delays, or other unforeseen circumstances.In case of delays, our customer support team will stay in touch with you.Shipping charges are non-refundable once the order has been shipped.Refund & Return PolicyWe provide a 2-day return window during which you may request a return either fully or partially.Returns are accepted only under the following conditions:• The product is received in a damaged condition.• Garments may be exchanged only if there is a size issue caused from our side.Please refer to the size chart carefully before placing your order, as all products are made under a print-on-demand model.Refund Options:• Store Credit (No return charges applicable)• Bank Account Refund (Return charges will be deducted)Damages & IssuesIf there is any printing issue from our end or product mismatch, we are happy to assist you with a suitable solution, including discounts or replacements where applicable.To be eligible for a return:• The item must be unused, unworn, and in original packaging.• Proof of purchase is required.• An unboxing/opening video is mandatory for damage claims.Customers must clearly inform our team about their intention to initiate a return within 2 business days (including the delivery day).Contact InformationIf you have any queries, feel free to reach out to us:NEW SAPPHIRE INDUSTRIALDiamond Industrial Estate, 303Near Apple Studio, Naik PadaVasai East – 401208Maharashtra, IndiaPhone: +91 7219746245